We are delighted to welcome visitors onto our working farm. To ensure the safety of our guests, animals, land and to maintain a positive experience for everyone, the following policy applies to all farm visits. By booking or attending a tour, you agree to the terms outlined below.

​

1. Working Farm Environment
This is a working farm. This means:

• Ground may be uneven, muddy, or slippery

• There may be electric fencing, farm equipment, and livestock present

• Weather conditions can change quickly

• Surfaces may be wet, rough, or unstable

• Visitors attend at their own risk and must follow all safety instructions given by the tour guide.

​

2. Health & Safety
For your safety:

• Sturdy, closed-toe footwear is required

• Weather-appropriate clothing must be worn

• Children must be supervised by a responsible adult at all times

• Visitors must remain with the group unless otherwise instructed

• Do not touch animals unless invited to do so

We reserve the right to remove any visitor who does not follow safety guidance.

​

3. Animal Welfare
The wellbeing of our animals is a priority.

• Animals must not be chased, fed, or handled without permission

• Loud or disruptive behaviour around livestock is not permitted

• Dogs and other external animals are not allowed on site

• If animals show signs of stress, we may adjust or limit interaction activities.

​

4. Hygiene & Biosecurity
To protect both visitors and livestock:

• Footwear must be sanitsed before and after visit. We will provide the sanitiser.

• Visitors should not enter animal housing unless invited

• If you have recently visited another farm (within 48 hours), please inform us before arrival

• We may refuse entry if biosecurity risk is identified.

​

5. Liability
While we take reasonable precautions to ensure safety:

• We cannot accept responsibility for injury resulting from failure to follow guidance

• Visitors are responsible for their personal belongings

• Participation in interactive elements (e.g., egg collecting) is voluntary

​

6. Cancellations

• If we cancel, you will be offered an alternative date or full refund

• If you cancel, you must cancel within 48 hours for a full refund.

​

7. Photography & Media

• Visitors are welcome to take photographs for personal use. Please ask permission before photographing staff or other guests.