FARM VISITOR POLICY
Effective Date: 25/02/26
We are delighted to welcome visitors onto our working farm. To ensure the safety of our guests, animals, land and to maintain a positive experience for everyone, the following policy applies to all farm visits. By booking or attending a tour, you agree to the terms outlined below.
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1. Working Farm Environment
This is a working farm. This means:
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Ground may be uneven, muddy, or slippery
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There may be electric fencing, farm equipment, and livestock present
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Weather conditions can change quickly
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Surfaces may be wet, rough, or unstable
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Visitors attend at their own risk and must follow all safety instructions given by the tour guide.
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2. Health & Safety
For your safety:
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Sturdy, closed-toe footwear is required
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Weather-appropriate clothing must be worn
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Children must be supervised by a responsible adult at all times
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Visitors must remain with the group unless otherwise instructed
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Do not touch animals unless invited to do so
We reserve the right to remove any visitor who does not follow safety guidance.
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3. Animal Welfare
The wellbeing of our animals is a priority.
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Animals must not be chased, fed, or handled without permission
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Loud or disruptive behaviour around livestock is not permitted
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Dogs and other external animals are not allowed on site
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If animals show signs of stress, we may adjust or limit interaction activities.
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4. Hygiene & Biosecurity
To protect both visitors and livestock:
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Footwear must be sanitsed before and after visit. We will provide the sanitiser.
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Visitors should not enter animal housing unless invited
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If you have recently visited another farm (within 48 hours), please inform us before arrival
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We may refuse entry if biosecurity risk is identified.
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5. Liability
While we take reasonable precautions to ensure safety:
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We cannot accept responsibility for injury resulting from failure to follow guidance
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Visitors are responsible for their personal belongings
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Participation in interactive elements (e.g., egg collecting) is voluntary
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6. Cancellations
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If we cancel, you will be offered an alternative date or full refund
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If you cancel, you must cancel within 48 hours for a full refund.
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7. Photography & Media
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Visitors are welcome to take photographs for personal use. Please ask permission before photographing staff or other guests.
